Privacy policy

This is a draft and has not been reviewed by a lawyer yet.

Who we are

DMify is a service of Moisen (Dutch Chamber of Commerce [to be added]). Send privacy questions to [to be added].

What we store

DMify stores your account details and the conversations and contacts that arrive through the channels you connect. For those conversations and contacts you are the controller and we are the processor.

Data from Facebook, Instagram and WhatsApp

When you connect a Facebook Page, Instagram account or WhatsApp number, Meta gives us access to the messages that arrive there and the ones you send from DMify, with the sender's name and profile picture. We also store what the connection needs to work, such as the ID of the page, account or number, and an access token. We use this data only to show and answer your messages in DMify. We do not use it for advertising and we do not sell it.

How long

Until you delete it yourself, until you disconnect a channel, or until we delete your business and all related data at your request.

Deleting your data

How to have your data deleted, also if you used DMify through Facebook or Instagram, is explained on the data deletion page.

Access for support

When support requires it, we can view the contents of your workspace. See also the terms.